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Director of Housing

Please see Special Instructions for more details.

Please submit a cover letter and resume that fully address the qualifications for this position.
For any questions contact Search Support at or 406-994-6093.

Position Details

Position Information

Announcement Number STAFF - VA - 18032
For questions regarding this position, please contact:

Search Support at or 406-994-6093.

Classification Title Administrative Director
Working Title Director of Housing
Brief Position Overview

Housing is seeking a dynamic leader to provide executive oversight for the division.

Position Number 4C3351
Department Auxiliary Services - Administration
Division Auxiliary Services
Appointment Type Professional
Contract Term Fiscal Year
If other, specify From date
If other, specify End date
FLSA Exempt
Union Affiliation Exempt from Collective Bargaining
FTE 1.0
Benefits Eligible Eligible
Salary $93,000 annually, commensurate with experience, education, and qualifications
Contract Type MUS
If other, please specify
Recruitment Type Open

Position Details

General Statement

Housing, a division of Auxiliary Services, consists of Residence Life and Family and Graduate Housing focuses on building and maintaining communities to compliment Montana State University’s strategic goal of student recruitment, retention, and ultimately graduation.

Residence Life maintains 10 residence halls that are the home of up to 4200 residents. The departmental mission includes provision of reasonably priced living environments which are clean, attractive, well-maintained, comfortable, and include safety features; ensures the orderly and effective administration of the program through efficient management; and provides a learning environment and related co-curricular programs which promote maturity and academic success. Programs and services are directed toward the development of individuals’ awareness within a community and their responsibilities to themselves and those around them.

Family and Graduate Housing (FGH) oversees the daily operation of 600 apartment units and serves an estimated population of 1300 students, spouses, children, new faculty and post-doctoral fellows. FGH supports an open living environment that enhances opportunities for individuals from many cultural backgrounds to come together in a spirit of acceptance and diversity awareness/inclusion. FGH offers ongoing educational programming opportunities to expose residents and their families to general topics of tolerance in areas of religion, language and parenting cultures. Team members provide a welcoming atmosphere through customer service, individualized support and programs/events to meet the needs of our diverse population.

Duties and Responsibilities

Providing executive oversight to the Housing division, the Director is responsible for the operation’s long term viability and ultimate success in meeting the needs of the campus community through the establishment and maintenance of an effective management team, staff, system controls, and programmatic initiatives.

  • Strategic oversight and administration of the division’s financial and human resources, facilities, occupancy management, marketing, and developmental programs.
  • Analysis, development and implementation of tactical planning initiatives that align and flex with the university’s goals.
  • Responsible for division’s budget development and maintenance. Charged with maximizing revenue potential to meet intended goals of reinvestment back into program assets.
  • Senior leadership of division’s human resources, providing guidance in relation to recruitment, retention, training, and professional development.
  • Provide large and small project management direction inclusive of oversight of facilities maintenance, immediate and deferred needs, and new construction.
  • Maintains an awareness of housing trends at state, regional, and national levels.
  • Primary oversight of the division’s operational, management, and compliance policies and procedures; and procurement/contract management and compliance.
  • Develop systems to regularly evaluate all areas of responsibility from occupancy management to community development planning to crisis management.

  • Interact with and build sustainable working relationships with students, campus constituents, vendors, and other industry partners.
  • Report to the Associate Vice President of Auxiliary Services and actively participate as part of the Auxiliary Services’ executive team while performing other duties in support of the enterprise’s mission.
Required Qualifications – Experience, Education, Knowledge & Skills

Master’s degree in higher education administration, business management, human/student development or a relevant field.

Significant progressive experience in administering/managing residential living experience, including facility management on a college campus or comparable; senior level human resource management; and policy and procedure formulation and execution.

Demonstrated skill in developing, administering and managing budgets.

Extensive knowledge and experience in conflict resolution, crisis intervention, counseling issues prevalent to college aged people, and student conduct.

Capital project management experience related to renovation and/or new construction.

Preferred Qualifications – Experience, Education, Knowledge & Skills

Successful experience implementing and utilizing trending technology.

Significant experience managing living/learning environments.

The Successful Candidate Will
  • Exhibit comprehensive knowledge of large-scale housing programs.
  • Interpret varied and complex data as it relates to financial performance, occupancy, and student retention.
  • Competent at creating academically focused communities and experience with educational programming models.
  • Be sensitive to the needs of residents and tenants and have an extensive knowledge of customer service.
  • Be committed to providing communities dedicated to a safe, inclusive, and engaging environment that fosters life-long learning and development.
  • Exhibit computer expertise with a variety of software packages and navigate confidently within the division’s and university’s administrative suite of software.
  • Extensive crisis/emergency management experience.
  • Exhibit effective interpersonal skills with the ability to motivate employees to perform at and sustain a high level of quality
  • Demonstrate extensive experience in facilitating change, managing conflict, and problem solving.
  • Generate team oriented solutions to challenges facing the Auxiliary and more specifically the Housing division.
  • Exhibit effective speaking and presentation skills in front of groups of varying size.
  • Actively collaborate with the university community and its programs
  • Be knowledgeable about housing contracts and housing federal and state laws.
Position Special Requirements/Additional Information

Must possess a valid driver’s license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver’s license at this time. (If the successful candidate possesses a valid out of state driver’s license, candidate must obtain a valid Montana driver’s license within 60 days.)

Will be asked to work evenings, weekends, long hours, consecutive days during busy periods, and occasional holidays as the school and event schedule demands.

Occasional travel for work.

Serves on the “Director on Call” rotation to manage through emergent situations.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

Normal office and on campus housing environments.

Navigate campus during on-call rotation duties.

Will occasionally work outside and in inclement weather.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1
Desired Start Date Upon successful completion of the search process.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:

Screened starting on September 1, 2017, and applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Please submit a cover letter and resume that fully address the qualifications for this position.

For any questions contact Search Support at or 406-994-6093.

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).