Skip to Main Content

Assistant Director - Testing Services

Position Details

Position Information

Announcement Number STAFF - VA - 18043
For questions regarding this position, please contact:

Mary Kate McCarney
(406) 994-6984

Classification Title Compliance Spec
Working Title Assistant Director - Testing Services
Brief Position Overview

Serves as Assistant Director on the MSU Bozeman campus. Primary duties include leadership, supervisory responsibilities and authority to make necessary decisions to allow for quality testing experience for examinees.

Position Number 4M0005
Department Office of the Provost
Division Office of Academic Affairs
Appointment Type Classified
Contract Term Fiscal Year
If other, specify From date
If other, specify End date
FLSA Exempt
Union Affiliation Exempt from Collective Bargaining
FTE 1.0
Benefits Eligible Eligible
Salary Starting at $15.97 per hour, commensurate with experience, education, and qualifications
Contract Type Classified Salary
If other, please specify
Recruitment Type Open

Position Details

General Statement

Testing Services provides a wide range of academic testing and professional certification examinations to students and the public at Renne library on the MSU Bozeman campus.

The testing site requires a senior staff/on-duty manager for all testing staff support and oversight of all testing functions and operations. S/he is responsible for institutional compliance with secure testing site protocol.

Duties and Responsibilities

Primary duties include leadership, supervisory responsibilities and authority to make necessary decisions to allow for quality testing experience for examinees at the testing site. The testing center is an interactive, high traffic, customer-oriented service unit within the MSU Bozeman campus. The Assistant Director is expected to lead and carry out management responsibilities.

With Director’s indirect supervision, this position trains staff, supervises staff, and approves staff work schedules.

Completes certification training and passes exams for test administration as required by testing companies which entails studying manuals, reviewing online tutorials and attending training webinars.

Required Qualifications – Experience, Education, Knowledge & Skills
  1. A record of progressively responsible work experience as a program, operations, or business manager for a small complex organization.
  2. Experience collecting, managing, and reporting data using strong analytical skills.
  3. Successful experience supervising services in a customer oriented environment.
  4. Demonstrated experience in MS Office Suite, to include setting up and working with spreadsheets and be comfortable changing computer settings, installing software, etc.
  5. Demonstrated experience interpreting, explaining, and applying policies and procedures to a diverse group of individuals.
Preferred Qualifications – Experience, Education, Knowledge & Skills
  1. Knowledge of testing programs and procedures, including computer-based testing, accommodated, testing, placement testing, etc.
  2. Experience working with students with disabilities ensuring institutional compliance with Section 504 of the Rehabilitation Act of 1973 and the ADA Act of 1990
  3. Experience interacting and communicating effectively with students in a higher education setting.
The Successful Candidate Will
  • Provide evidence of strong decision-making skills and initiative in a leadership role with personal energy, integrity, discretion and vision.
  • Provide exceptional customer service in a fast-paced, dynamic environment with frequent interruptions while maintaining a high level of accuracy and attention to detail.
  • Demonstrate excellent interpersonal skills and ability to communicate and interact in a positive and confident manner with diverse groups of students, faculty, vendors and staff.
  • Demonstrate competence in interpreting, applying, and effectively communicating detailed information, policies and procedures, both verbally and in writing, to a variety of individuals internal and external to the organization in an effective,diplomatic manner while maintaining confidentiality.
  • Use good judgment, and have the ability to work in a demanding environment.
  • Work independently as well as effectively in a team-oriented and high functioning environment.
  • Be a creative thinker who can also handle practical details.
  • Lead and supervise testing operations as needed during open testing hours using sound judgment.
  • Work with a high degree of accuracy with minimal supervision.
  • Independently organize and prioritize multiple work priorities for self and for scheduled staff as needed.
  • Represent MSU Testing Services in a professional manner.
Position Special Requirements/Additional Information
  • Coverage for Saturday and weekday evening test administration will be required.
  • Certification to administer some tests is required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands
  • Ability to transport boxes up to 50 pounds with accommodation.
  • Ability to position self to disconnect floor level computers/equipment if necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1
Desired Start Date At the conclusion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:

Screening of applications will begin on August 28, 2017; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions
Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).