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Student Support Specialist

Position Details

Position Information

Announcement Number STAFF - VA - 18048
For questions regarding this position, please contact:

Nicole Berg,, (406) 994-5595

Classification Title Academic Advisor II
Working Title Student Support Specialist
Brief Position Overview

The Gallatin College Academic Advisor for Associate of Science and Associate of Arts is responsible for the Student Services and Academic Success programs provided to both MSU and Gallatin College students in Gallatin College’s courses, primarily at the Gallatin College “East” location.

Position Number TBD
Department Gallatin College
Division Gallatin College
Appointment Type Classified
Contract Term Fiscal Year
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation MPEA
FTE 1.0
Benefits Eligible Eligible
Salary $14.27 per hour, commensurate with experience, education, and qualifications.
Contract Type Classified Salary
If other, please specify
Recruitment Type Open

Position Details

General Statement

The Gallatin College Academic Advisor for General Education is responsible for the Student Services and Academic Success programs provided to Gallatin College students enrolled in Gallatin College’s Associate of Art or Science degree programs. The Academic Advisor must work closely with Gallatin College faculty and staff and within the general education department. The Academic Advisor position is a student-focused advising position which requires considerable student contact. All responsibilities are carried out in compliance with state law, federal law and University and College policy and procedure.

Duties and Responsibilities
  • Provides academic advising services to Gallatin College Associate of Arts and Science degree-seeking students, primarily at the Gallatin College “East” location.
  • Counsels and advises Gallatin College General Education students regarding their academic plan, course selection and transition to college.
  • Develops academic success initiatives that will improve retention and completion.
  • Initiates outreach to developmental students through Early Alert program and midterm D/F grade contacts.
  • Supports general education faculty through a variety of student success issues.
  • Coordinates and provides general education advising at Gallatin College orientations.
  • Compiles Associate of Arts and Science success data and success by course data for general education courses and creates reports.
  • Interacts with Gallatin College students, faculty, and staff on a daily basis.
  • Liaise with MSU Disability Services, Academic Advising Center, Office of Student Success and other MSU resources.
  • Serves on MSU Academic Advising committee.
  • Works closely with other Gallatin College advisors and serves Gallatin College degree seeking students as needed.
  • Works closely with other Gallatin College faculty and staff in overseeing Gallatin College “East” facility.
Required Qualifications – Experience, Education, Knowledge & Skills
  1. Bachelor’s Degree, or an equivalent combination of education and/or experience.
  2. Demonstrated experience working with college students or similar population as mentor/advisor in a professional environment.
  3. Demonstrated experience with Microsoft Office applications and learning new technologies.
Preferred Qualifications – Experience, Education, Knowledge & Skills
  1. Master’s Degree in Adult and Higher Education, Student Affairs, Counseling or related discipline.
  2. Experience advising or teaching MSU students.
  3. Experience giving oral presentations and speaking publically to groups, especially college students.
The Successful Candidate Will
  • Be committed to two-year education.
  • Have effective interpersonal skills including the ability to collaborate successfully with faculty, staff, and students.
  • Have strong written, oral and communication skills.
  • An ability to work positively with teams and individuals with diverse backgrounds, ethnicities, and interests.
  • Display an aptitude for problem solving and facilitating the work of others.
  • Take initiative and work well independently.
  • Be confident and competent in oral presentation and excel in public speaking.
  • Exercise good judgment in decision making.
  • Maintain confidentiality of records and information.
Position Special Requirements/Additional Information
  • This position may require some evening work.
  • Must possess or have the ability to obtain a valid Montana driver’s license and have an acceptable driving record (less than 12 points).

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Posting Detail Information

Number of Vacancies 1
Desired Start Date At the conclusion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:

Screening of applications will begin on or before September 1, 2017; however, applications will continue to be accepted until the position is filled.

Special Instructions
Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).