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General Manager - Dining Hall

Please see Special Instructions for more details.

Please address the required and preferred qualifications in your cover letter.
Questions? Please contact Search Support at or 406-994-6093.

Position Details

Position Information

Announcement Number STAFF - VA - 18065
For questions regarding this position, please contact:

Search Support at or 406-994-6093.

Classification Title Culinary Svcs Mgr II - BZ
Working Title General Manager - Dining Hall
Brief Position Overview

Culinary Services is looking for a dynamic leader to manage the newest dining hall on campus opening Fall 2018.

Position Number 4M0654
Department Dining Halls - Harrison
Division Auxiliary Services - University Food Service
Appointment Type Classified
Contract Term Fiscal Year
If other, specify From date
If other, specify End date
FLSA Exempt
Union Affiliation Exempt from Collective Bargaining
FTE 1.0
Benefits Eligible Eligible
Salary $59,000 annually, commensurate with experience, education, and qualifications
Contract Type Classified Salary
If other, please specify
Recruitment Type Open

Position Details

General Statement

Culinary Services (CS), a division of Auxiliary Services, provides meals for over 12,000 customers a day becoming an integral part of campus life and the overall college experience. CS proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax. The division is comprised of 2 residential dining halls, 9 retail operations, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery & Salads, and the Farm to Campus Program.

Duties and Responsibilities

The General Manager partners throughout the year with others in the division to support the University’s mission and strategic plan. The 2 dining halls serve over 10,000 meals per day operating a total of 7 days a week from 7am – Midnight providing breakfast, lunch, dinner, and Late Night Bites. Specialty dinners are served multiple times a month highlighting Farm to Campus, holidays, other special events, and student/parent recipes. Working as part of the management team, the GM is responsible to effectively manage the operation in order to meet and exceed goals while providing a welcoming and comfortable environment for students and other patrons to dine and relax. This GM will manage the new dining hall coming in Fall 2018.

  • Active and responsible management of the department’s financial resources and inventory.
  • Engages with the Executive Chef to actively manage production and human resources to ensure customer needs are being met.
  • Ensures all necessary food stuffs and other supplies necessary to do business are being procured in compliance with MSU and state guidelines.
  • Collaborates with the Executive Chef to ensure quality control of meal production.
  • Ensures food production meets/exceeds all state and local food code standards.
  • Partners with CS management and Housing staff to provide a creative and pleasing dining experience for students and other patrons.
  • Ensures the proper maintenance and upkeep of the facilities and equipment.
  • Develops, implements and assesses short and long term strategies and goals and for the operation.
  • Participates in the development and assessment of the overall goals and strategies for CS.
  • Works where needed in the operation performing day to day activities.
  • And actively contributes to the success of the department while performing other duties as needed in support of the department’s mission.

Required Qualifications – Experience, Education, Knowledge & Skills

Bachelor’s degree in business, the hospitality field, culinary arts, closely related fields, or certification(s) from a recognized culinary institute plus progressively responsible management experience in large volume food production or an equivalent combination of relevant education and experience.

Extensive customer relations experience.

Progressively responsible experience supervising a large and diverse staff.

Demonstrated experience with food, labor, and inventory control.

Proficient experience using computers and various software packages.

Preferred Qualifications – Experience, Education, Knowledge & Skills

Experience promoting farm to table solutions and implementing into production.

Experience implementing or managing a sustainability initiative relative to the food industry.

Experience managing a multiple concept food service facility.

Experience working with a menu management system.

The Successful Candidate Will
  • Exhibit comprehensive knowledge of a large scale/high output food service operation.
  • Navigate within the parameters of strict, published and/or established operating guidelines as it relates to procurement, contracting and food safety
  • Exhibit creativity in the culinary arts and exercise critically good judgment concerning taste, palatability and aesthetics of food quality
  • Have a strong commitment to customer service
  • Exhibit strong communication and interpersonal skills with the ability to motivate employees to perform at and sustain a high level of quality
  • Be highly motivated and work with minimal supervision
  • Consistently exercise initiative and good judgment
  • Create, maintain and manage policy and procedure
  • Quickly adapt to changing priorities
  • Follow health and sanitation guidelines for food preparation and handling
  • Network and maintain strong working relationships
  • Demonstrate experience in facilitating change, managing conflict, and problem solving.
  • Generate team oriented solutions to challenges facing the Food Services division.
  • Be knowledgeable about State and Federal health and food safety guidelines.
  • Represent the department and the University to others in a professional and courteous manner
Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Must possess a valid driver’s license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver’s license at this time. (If the successful candidate possesses a valid out of state driver’s license, candidate must obtain a valid Montana driver’s license within 60 days.)

Will will work evenings, weekends, long hours, consecutive days during busy periods, and occasional holidays as the school and event schedule demands.

Physical Demands
  • Normal office and kitchen/cooler/freezer environments.
  • Working for long periods of time at a computer or on the phone.
  • Moving about for long periods of time navigating food service and other campus areas.
  • Lifting odd shaped items while conducting business.
  • Occasionally lifting up to 50 lbs.
  • Exposure to cleaning chemicals on a daily basis.
  • Occasionally work outside and in inclement weather.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1
Desired Start Date Upon successful completion of the search process.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:

Screened starting on September 22, 2017; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Please address the required and preferred qualifications in your cover letter.

Questions? Please contact Search Support at or 406-994-6093.

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).